Cross-posted from Goodreads Practical, on-the-ground tips from a long-time FBI hostage negotiator. While some tips from hostage crises may not translate 1:1 to business or personal negotiations, most of them do (you’ll instinctively feel so). The author does an excellent job in pushing across two major takeaways — (a) you cannot separate out emotion from […]
Cross-posted from Goodreads (I had this book around from my childhood days. We got its ‘special’ edition (Jaico Publishing) along with our Readers Digest subscription.) The book starts off with the definition of negotiation and clearly lays out its 3 ingredients. You’ll be surprised how different that definition is compared to how most people think […]